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What Is Wrong With Our Recruitment Process?

Our human resources department attracts and selects top-notch candidates, sells the company very well and arranges a solid orientation program for newcomers. Yet other departments seem to cause a high rate of turnover soon after the probation period and during the first year. How do we improve our recruitment process and avoid these setbacks? —It Hurts When They Leave, human resources manager, services, Alexandria, Egypt
July 31, 2012
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Related Topics: Internal Recruiting, Retention, Dear Workforce, Recruitment
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Dear It Hurts:

Turnover mostly occurs early in a person's tenure. However, if turnover in your organization is unacceptably high, it could indicate a systemic problem. There are a number of things that could contribute to early turnover, including:

  • Poor supervision or management
  • Bad working conditions
  • Poor fit between the person and the company's culture
  • Disconnect between the jobs as described versus the actual on-the-job experience.

The best way to analyze the real cause is to conduct exit interviews with departing candidates. That helps you determine the root causes of the problem. You then are better able to take the appropriate remedial actions, which might include changes to the hiring profiles, realistic job previews, job redesign or supervisory training. As you imply, this may be an issue with your recruiting process, which is frequently the case of very early turnover (less than six months or so). Or it may be due to other systemic issues that the company and the recruiting department need to address.

SOURCE: Ed Davis, Alta Search Group, Chicago

LEARN MORE: The cost of poor hiring decisions continues to worry many organizations.

The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.

ASK A QUESTION

 The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.

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