Shari Caudron

Jac Fitz-enz, Metrics Maverick

In 1978—in this publication—Jac Fitz-enz proposed a radical, anti-establishment idea. Human resources activities and their impact on the bottom line could—and should—be measured. The reaction was apathy, disagreement and disbelief. Now, after arguing the importance of measurement and accountability for three decades, Fitz-enz is acknowledged as the father of workforce management metrics, and the accolades bring a pleasant satisfaction.

Jac Fitz-enz, Metrics Maverick

In 1978--in this publication--Jac Fitz-enz proposed a radical, anti-establishment idea. Human resources activities and their impact on the bottom line could--and should--be measured. The reaction was apathy, disagreement and disbelief. Now, after arguing the importance of measurement and accountability for three decades, Fitz-enz is acknowledged as the father of workforce management metrics, and the accolades bring a pleasant satisfaction.

Don't Mess With Carly

Hewlett-Packard was once a consensus-driven, decentralized, "dwindling" company that focused on products and engineering. CEO Carly Fiorina has turned it into a hard-driving, top-down success that keenly focuses on customers and sales. If employees don't agree? Easy. It's Carly's way or the highway.

It's Passion That Makes the Difference

Shari Caudron meets a master sommmelier whose love of wine is intoxicating. She suggests that human resources people might want to find that kind of passion for their work, which is so much more important than a silly upstart Merlot.

HR Is Dead ... Long Live HR

Is HR history? Outsourcing is on the rise, and experts say HR head counts will eventually plummet by 25 percent or more. And yet, HR leaders like Kathleen Barclay of General Motors believe the profession is more important that ever. Could both views be correct? Yes. And here's why.

Where Have All the Leaders Gone

...And how can HR get them back? Corporate heroes are retiring and disappearing in disgrace. The nature of leadership is changing. And HR is helping to fill the vacuum with a galaxy of new stars.

Who Are You Really Hiring

Companies often don't screen executive-level applicants. They should. High echelon crooks and cons can cost your company a fortune. But there are ways to safeguard a firm from liars and cheats at the top.

Who Are You Really Hiring

Companies often don't screen executive-level applicants. They should. High echelon crooks and cons can cost your company a fortune. But there are ways to safeguard a firm from liars and cheats at the top.

Rebuilding Employee Trust

In companies where employees believe HR is effective, they also believe the company is trustworthy. Low belief in HR equals low trust. Here are five things HR can do to build confidence--right now.

Tough Benefits

Plain talk, delivered early, is the key to ensuring that employees will understand (and maybe even embrace) the changes you must make.

How HR Drives Profits

Academic research and real-world experience show how HR practices affect the bottom line. It's not about obsessive cost cutting. It's about effectively investing in human capital.

How HR Drives Profits

Academic research and real-world experience show how HR practices affect the bottom line. It's not about obsessive cost cutting. It's about effectively investing in human capital.

Why 9-11 Didn't Change the Workplace

Studies show that the terrorist attacks have not brought massive changes to most American workplaces. HR professionals should monitor the specific needs of their employees, and keep the big picture in mind.

Why 9-11 Didn't Change the Workplace

Studies show that the terrorist attacks have not brought massive changes to most American workplaces. HR professionals should monitor the specific needs of their employees, and keep the big picture in mind.