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Articles by Sarah Fister Gale

Building Frameworks for Six Sigma Success

May 2, 2003
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Trendy quality initiatives usually fade before they can turn a profit. Six Sigma is different, say three companies that have trained employees to use this system of process improvement.
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Putting Job Candidates to the Test

April 1, 2003
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Accurate assessments can reduce interviewing time and ensure that bad candidates don't slip through. Here's how three companies made pre-employment tests work.
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Making E-Learning More Than Pixie Dust

March 5, 2003
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An e-learning program can be a cost-effective alternative to classroom training, but it also can be a huge waste of time and money if it's not implemented correctly. Three organizations show how to do it right.
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Memo to AOL Time Warner Why Mergers Fail

January 30, 2003
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Corporate marriages can be colossal trouble--just ask departing AOL chairman Steve Case. Three case studies show what merging companies did to make their disparate cultures mesh.
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Three Stories of Self-Service Success

December 31, 2002
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HR fights back against paperwork, expense, and errors by instituting employee and manager self-service systems. Most employees love it immediately. It might take the managers a little longer to adjust.
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Selling Wellness to High-Risk Workers

November 28, 2002
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Ten percent of employers consume the vast amount of health-care costs. But there are effective ways to get employees to improve their own health.
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Incentives and the Art of Changing Behavior

October 29, 2002
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If you want people to take on new roles, or act differently, it helps if your reward the new behavior. Here's how three companies reward the employees who made change work.
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Buidling Leaders at All Levels

October 17, 2002
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Companies that have a network of leaders throughout the organization are the ones most likely to thrive.
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For ERP Success, Plan on a Culture Change

September 3, 2002
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Enterprise Resource Planning software isn't something you just slap into your system. It prompts major culture-change issues, as these three companies found.
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Starting From Scratch With a Generic ERP

September 3, 2002
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Every course was designed to address the importance of each transaction, not just how to execute it.
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