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Articles by Samuel Greengard

Expert Advice on Developing an Intranet Strategy

March 1, 1997
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David Link, principal consultant with The Hunter Group, has consulted on information systems and strategic planning Here he answers questions about developing a strategic approach to implementing an intranet.
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Reengineer Workflow Using Intranet Technology

March 1, 1997
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Plastering an intranet site with existing HR content can prove a big winner. It can slash phone calls and paperwork and allow HR to use personnel in a far more strategic role. But companies that stop here may be missing some of the biggest gains offered by self-service technology.
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Multi-part Special Increase the Value of Your Intranet

March 1, 1997
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But taking existing processes and throwing them on an intranet isn't the way to go. You need to determine how the technology can make your department more efficient—and then redesign your processes. This special report tells you how.
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Finding Time To Be Strategic

October 1, 1996
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Employee self-service has matured. Technologies like interactive voice response, kiosks and intranets are slashing administrative work and redefining human resources. Once your system is installed, HR can veer off the paper trail and explore more strategic paths.
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Gain the Edge in the Knowledge Race

August 1, 1996
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American companies today must compete not just with their domestic neighbors but with companies far away as well. What gives one company a competitive advantage over another? It's people and the knowledge they possess.
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Glossary of Training Technology Terms

June 1, 1996
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When people throw around terms like CBT, now you'll know what they're talking about.
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Policy Matters

May 1, 1996
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Implementing an e-mail policy can go a long way toward clarifying who legally owns and has the right to access and review e-mail system messages in the workplace.
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