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Articles by Michelle Rafter

Shareholders Demand Better Window Into Succession

June 18, 2010
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Historically, the SEC treated CEO succession planning as ordinary business matters—information that companies weren't required to share with shareholders. But in an October 2009 legal bulletin, the agency reversed its position, saying that 'recent events' underscored the importance of a board's role in choosing a company's top executive.
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Researcher Delivers a New Flavor of Management Courtesy of Domino's

June 1, 2010
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A 15-year-old study of knowledge transfer among pizza workers takes on new relevance as employers look to retain the accumulated wisdom of baby boomers nearing retirement.
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The Hive Mind at Work

May 13, 2010
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When Michael O'Malley discusses the hive mind, he’s not speaking figuratively. A social psychologist, Yale University Press editor and longtime beekeeper, O'Malley applied his apiarian knowledge to management practices in The Wisdom of Bees: What the Hive Can Teach Business About Leadership, Efficiency, and Growth.
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BrightScope Shines a Light on 401(k) Plans

March 10, 2010
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The company’s rating system gives employees insights into brokerage and other plan fees. Employers and plan advisors are taking notice.
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Recruiting Big-Firm Execs Can Cause Unplanned Waves at Smaller Companies

February 10, 2010
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Small and midsize companies are grabbing high-caliber executives cut loose by big companies due to the recession. But fitting those big fish into a smaller pond takes planning.
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Microsoft Does a Benefits Tech Makeover

December 11, 2009
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In the face of rising costs, a maturing workforce and a wide range of benefit offerings, the company’s HR delivery team viewed a unified employee benefits portal as critical to managing Microsoft’s 100-percent-employer-paid health care benefits.
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Some EAPs Find That Online Therapy Clicks With Clients

November 2, 2009
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Internet-based counseling and behavioral health services are finding their way into company employee assistance programs alongside in-person and telephone-based therapies. The services use a variety of Internet-related platforms, including e-mail, instant messaging, live chat and, in some cases, Skype video calls or other Internet-based videoconferencing.
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Jobing.com Looks to Rebound in Tough Job Board Climate

October 1, 2009
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After several years of heady spending to raise its profile, the Phoenix-based job board is trying to put office closures and layoffs behind it. Is the addition of a high-profile blogger the answer?
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Special Report on Rewards and RecognitionBack in a Giving Mood

September 30, 2009
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After a rough start this year due to the recession, rewards and recognition vendors are bringing in more business as layoff-battered clients look for low-cost ways to keep their remaining employees engaged.
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Appeal of Gift Cards Expiring

September 30, 2009
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Gift cards have long been a staple of employee recognition programs. But then came high-profile bankruptcies of well-known retailers and criticism of the profits that vendors make from gift-card “breakage”—the term for cards that are sold but not used.
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