RSS icon

Top Stories

Articles by Michelle V. Rafter

The Boom in Business Coaching

July 17, 2008
Companies are investing in coaching in an effort to develop a new generation of leaders to replace retiring baby boomers. The ones that use it most effectively develop specific performance goals, financial measurements or other tools to determine what they want the end result of their coaching program to be.
Read More

When Tests Go Bad

June 18, 2008
Cheating bred by ‘brain dump’ Web sites and lax security at testing centers—plus a glut of programs—have given IT certifications a black eye that industry groups are scrambling to fix. Meanwhile, hirers beware.
Read More

Keeping a Watchful Eye

June 6, 2008
A California court case shows how using video cameras to monitor employees can create problems for employers and how some situations could be alleviated by well-documented policies and practices.
Read More

Right on Schedule

May 15, 2008
Using shift-scheduling software, hospitals can reduce overhead by planning shift work more efficiently and keep nurses happy by giving them more say over their hours.
Read More