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Articles by Michelle V. Rafter

When Tests Go Bad

June 18, 2008
Cheating bred by ‘brain dump’ Web sites and lax security at testing centers—plus a glut of programs—have given IT certifications a black eye that industry groups are scrambling to fix. Meanwhile, hirers beware.
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Keeping a Watchful Eye

June 6, 2008
A California court case shows how using video cameras to monitor employees can create problems for employers and how some situations could be alleviated by well-documented policies and practices.
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Right on Schedule

May 15, 2008
Using shift-scheduling software, hospitals can reduce overhead by planning shift work more efficiently and keep nurses happy by giving them more say over their hours.
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The New Job Sharers

May 15, 2008
In addition to women seeking a greater measure of work/life balance, the most recent entrants to the ranks of job sharing include older workers phasing into retirement, Gen Y employees who don’t want to work so hard, and disabled workers.
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