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Articles by Michelle Rafter

Early Government Outsourcing Woes Not Dissuading Public Agencies

November 10, 2005
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Though state governments were some of the first to embrace HR outsourcing, local and federal entities are following suit, both in U.S. and elsewhere.
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Convergys’ Ground-breaking Government Pact A Progress Report

November 8, 2005
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Three years into their collaboration, the HR outsourcing company and Florida’s Department of Management Services say they’re both happy with the results thus far.
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Convergys’ Ground-breaking Government Pact A Progress Report

November 8, 2005
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Three years into their collaboration, the HR outsourcing company and Florida’s Department of Management Services say they’re both happy with the results thus far.
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Efficacy of Outsourcer Monitoring Is Questioned

October 11, 2005
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Such initiatives may be a good way to identify abuses at overseas factories, but they do little to change long-term labor practices.
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Labor Practices Affect Decisions by Socially Conscious Investors

October 11, 2005
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Mutual fund managers who are identifying socially responsible companies want to see that multinationals are making an effort to avoid harsh workplace conditions.
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Promise Fulfilled

September 15, 2005
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A Canadian bank's partnership with Electronic Data Systems is a testament to how Human Resources Outsourcing is living up to its pledge of freeing HR Departments from workaday tasks to focus on strategic issues.
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Fidelity A Quiet Corner in HRO

September 15, 2005
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Bank of America and BASF left their original outsourcing partners to work with Fidelity.
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Adventures in Outsourcing

June 2, 2005
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BP's trailblazing 1999 pact with Exult has had its successes, but it also serves as an object lesson in how not to carry out an HR outsourcing deal--and illustrates how much the landscape has changed.
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Hewitt Exults in HRO Dominance

June 2, 2005
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Given the timing of the purchase and the price of Exult, many observers think Hewitt made a smart move.
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Unicru Breaks Through in the Science of Smart Hiring

May 10, 2005
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Unicru has been a heavy hitter for companies seeking the rigorous pre-hire assessments of hourly workers. Now it’s trying to take that success to the salaried world.
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