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Articles by Fay Hansen

Staffing, Down to a Science

April 25, 2008
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At leading organizations such as Capital One, workforce planning looks far ahead at business goals and forecasts talent supply and demand to ensure that staffing needs critical to success are met. Sophisticated, highly analytical approaches to workforce planning that account for a range of business scenarios enable organizations to predict their long-term needs to almost the very last employee.
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Out of India

April 24, 2008
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Western multinationals are selling off their “captives,” or wholly owned back-office operations, in India to Indian firms, and these firms are offshoring pieces of their growing workload to locations in Southeast Asia.
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Special Report Global WorkforceAsia Looking South

April 24, 2008
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Multinationals are cutting costs and managing risks by forgoing additional Chinese expansion in favor of labor-rich locations in Southeast Asia.
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Special Report Consumer-Driven Health Care—If You Fix It, They Will Come

April 10, 2008
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Like any high-deductible insurance plan, a consumer-driven one lowers employer costs by only a modest amount. If employers want more, they’ll have to overhaul plan design to win workers over—and force providers to live up to their promises.
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The CDHP-401(k) Comparison

April 10, 2008
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"It took 20 years for 401(k) plans to enjoy widespread adoption, so it’s not surprising that consumer-driven health plans, which have been around for a half-dozen years, haven’t taken off overnight, the plans’ proponents say. “Given the newness of the plans, the indicators are actually pretty good,” one says. "
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Consumerism Still Not Living Up to the Name

April 10, 2008
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With the federal government, state legislatures, aggressive business groups and corporate clients now breathing down their necks, vendors are scrambling to provide the information necessary to turn health-care users into informed consumers. But such tools are still years away.
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Recruiting Inside the Loop

April 4, 2008
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When recruiting sits at the core of the business, best practices call for accurate workforce projections and a culture of continuous improvement.
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India's Tata Joins the Large-Market HRO Fray

March 18, 2008
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Established vendors for large-market HRO soon might have to make room for a new player with a considerable pricing advantage: Tata Consultancy Services.
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The HRO Mega-Deals An Exclusive Club

March 18, 2008
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The success of the single-vendor approach hinges on matching supplier capacity with client needs.
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Large-Market Outsourcing A Lofty Ideal

March 18, 2008
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The business case for human resources outsourcing remains strong, but doubts linger about the ability of any one supplier to manage big end-to-end HRO deals.
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