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Articles by Fay Hansen

When Is Too Much Pay at Risk

March 14, 2008
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Sales organizations constantly grapple with this question as they try to motivate salespeople without losing sight of other factors. One company found the right balance at 70 percent base pay and 30 percent incentive pay. Here’s how it works.
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Ensuring Safety in a Dangerous Industry

February 28, 2008
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An employee is more likely to be injured working at an office supply store or assembling circuit boards than working at Butterball LLC, the nation’s largest turkey producer, where a workforce of 6,000 includes 2,000 employees who spend their days eviscerating and processing giant birds.
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The Toughest HR Job in America

February 28, 2008
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People chiefs like ConAgra Foods’ Peter Perez demonstrate how best practices are emerging from the most challenging industries. In an industry beset by regulatory changes, frequent workplace injury, labor unrest and increasingly demanding buyers, Perez employs innovative people practices to keep the food manufacturer’s business on track.
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Getting a Handle on Workers Comp Claims

February 28, 2008
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Supervalu Inc. is the third-largest food retailer in the country, with $44 billion in annual revenues and 200,000 workers in 2,500 grocery stores and 35 product distribution centers, all managed from headquarters in Eden Prairie, Minnesota. Fifteen thousand employees work at the distribution centers, pulling products off of racks that reach 30 feet high and loading them onto pallets.
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Compliance Issues Put Recruiters on the Hot Seat

February 15, 2008
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Immigration and Customs Enforcement policy now entails an explicit shift to criminal arrests for workplace immigration law violations. Officers commonly stage raids at the workplace and then move straight to corporate headquarters.
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Microsofts Canadian Move a Swipe at Stiff U.S. Visa Policies

January 30, 2008
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Recruiters can use specific techniques to maximize access to H1-B visa candidates or adopt alternative routes for hiring foreign-born employees.
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Health Issues in the Hiring Process

January 7, 2008
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Recruiters want to sell the company, including its benefits programs, and they need to build rapport with candidates by responding to their concerns. But they must not engage in conversation that might reveal information about the candidate’s health.
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Avoiding Truth-in-Hiring Lawsuits

December 11, 2007
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Recruiters and hiring managers who make empty promises leave employers open to costly lawsuits and risk to their reputation.
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Global Workforce Report Emerging Markets--Expanding the Frontier

November 30, 2007
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As the global options for site location broaden outside traditional offshore centers, workforce management executives face complex issues that move well beyond simple labor costs.
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Global, Local Players Split on Labor Strategy

November 30, 2007
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Global corporations and domestic companies both face significant wage inflation and turnover in the high-growth emerging markets but often take different approaches to mitigate the effects. These differences play out most clearly in India.
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