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Articles by Fay Hansen

When Is Too Much Pay at Risk

March 14, 2008
Sales organizations constantly grapple with this question as they try to motivate salespeople without losing sight of other factors. One company found the right balance at 70 percent base pay and 30 percent incentive pay. Here’s how it works.
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Ensuring Safety in a Dangerous Industry

February 28, 2008
An employee is more likely to be injured working at an office supply store or assembling circuit boards than working at Butterball LLC, the nation’s largest turkey producer, where a workforce of 6,000 includes 2,000 employees who spend their days eviscerating and processing giant birds.
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The Toughest HR Job in America

February 28, 2008
People chiefs like ConAgra Foods’ Peter Perez demonstrate how best practices are emerging from the most challenging industries. In an industry beset by regulatory changes, frequent workplace injury, labor unrest and increasingly demanding buyers, Perez employs innovative people practices to keep the food manufacturer’s business on track.
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Getting a Handle on Workers Comp Claims

February 28, 2008
Supervalu Inc. is the third-largest food retailer in the country, with $44 billion in annual revenues and 200,000 workers in 2,500 grocery stores and 35 product distribution centers, all managed from headquarters in Eden Prairie, Minnesota. Fifteen thousand employees work at the distribution centers, pulling products off of racks that reach 30 feet high and loading them onto pallets.
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Health Issues in the Hiring Process

January 7, 2008
Recruiters want to sell the company, including its benefits programs, and they need to build rapport with candidates by responding to their concerns. But they must not engage in conversation that might reveal information about the candidate’s health.
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Global, Local Players Split on Labor Strategy

November 30, 2007
Global corporations and domestic companies both face significant wage inflation and turnover in the high-growth emerging markets but often take different approaches to mitigate the effects. These differences play out most clearly in India.
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