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Articles by Patrick Kiger

How the Web Can Help You Weather a Crisis

October 23, 2001
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In case of a crisis, it's wise to create a plan for converting the company's Web site into a disaster communications portal.
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Crafting the Crisis Communication Message

October 23, 2001
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The secrete of crisis communications may be to speak to the diverse stakeholders with one clear, focused, timely message.
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Secrets and Strategy at Kroll

June 17, 2001
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When employees carry guns, evaulations are top secret, and job titles include "Hostage Negotiator," HR can't go by the book. It has to be flexible.
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At First USA Bank, Promotions and Job Satisfaction Are Up

February 28, 2001
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Optimas 2001 - Quality of Life: The Opportunity Knocks program helps employees zero in on career dreams and achieve them.
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