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Articles by Ed Frauenheim

Vineet Nayar Interview: Offshore Outsourcing and the New Global Economy

June 4, 2012
As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that have influenced today's workplace. In this installment, Workforce Management senior editor Ed Frauenheim talks with Vineet Nayar—the CEO of India-based HCL Technologies who pioneered the ‘Employee First, Customer Second' management philosophy—about the evolution of outsourcing to India and where U.S. companies fail when it comes to outsourcing. Nayar helped lead the offshore outsourcing charge, which has changed workforce management worldwide.
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It's About Time—and Money

May 3, 2012
Workforce management technology has come a long way from time clocks. Today's tools can save—or cost—companies millions. And thanks to a new group, the once-frumpy field is coming into fashion.
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The ‘Secret Sauce' of Leadership: An Interview With Jim Quigley

March 7, 2012
As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that helped influence today's workplace. In this installment, Workforce Management senior editor Ed Frauenheim speaks with Jim Quigley, a senior partner at Deloitte and the former CEO of Deloitte Touche Tohmatsu, about both the way accounting firms came to excel as great places to work and his new book about leadership, "As One."
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Today's Workforce—Pressed and Stressed

December 16, 2011
While politicians and pundits fret about unemployment and underemployment rates, growing numbers of employees are under pressure to do more. The resulting “work-more economy” threatens not just workers' sanity but companies' long-term success.
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