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Articles by Ed Frauenheim

Vineet Nayar Interview: Offshore Outsourcing and the New Global Economy

June 4, 2012
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As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that have influenced today's workplace. In this installment, Workforce Management senior editor Ed Frauenheim talks with Vineet Nayar—the CEO of India-based HCL Technologies who pioneered the ‘Employee First, Customer Second' management philosophy—about the evolution of outsourcing to India and where U.S. companies fail when it comes to outsourcing. Nayar helped lead the offshore outsourcing charge, which has changed workforce management worldwide.
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Susan Lambert Has Her Say on Workforce Scheduling

May 8, 2012
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As head of the Workforce Educational Organization's academic advisory committee, Susan Lambert is helping to shape its professional certification on scheduling and other workforce management matters to take into account employer and employee views.
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It's About Time—and Money

May 3, 2012
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Workforce management technology has come a long way from time clocks. Today's tools can save—or cost—companies millions. And thanks to a new group, the once-frumpy field is coming into fashion.
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The ‘Secret Sauce' of Leadership: An Interview With Jim Quigley

March 7, 2012
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As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that helped influence today's workplace. In this installment, Workforce Management senior editor Ed Frauenheim speaks with Jim Quigley, a senior partner at Deloitte and the former CEO of Deloitte Touche Tohmatsu, about both the way accounting firms came to excel as great places to work and his new book about leadership, "As One."
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Updated: Oracle to Buy HR Software Firm Taleo for $1.9 Billion

February 9, 2012
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The deal signals more momentum for the cloud computing model, where customers rent applications over the Internet instead of paying for a software license and installing the programs on internal machines.
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Consolidation Defines Learning Software World

January 16, 2012
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'We're definitely entering a new and different phase of consolidation within the talent management part of the market,' analyst Jim Holincheck says.
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Retiring Minds Want to Know: Technology Helps Assess Retirement Benefits

December 28, 2011
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Interactive online tools such as videos, chats and blogs designed to encourage employees to invest more than the default minimum in their 401(k) plans have become increasingly common.
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Today's Workforce—Pressed and Stressed

December 16, 2011
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While politicians and pundits fret about unemployment and underemployment rates, growing numbers of employees are under pressure to do more. The resulting “work-more economy” threatens not just workers' sanity but companies' long-term success.
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When Teamwork Is Too Much

December 16, 2011
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Worker ‘Gas Tanks’ Close to Empty

December 16, 2011
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Scholars say employees have a reservoir of physical and psychological resources for fueling their work contributions—and those tanks are running low.
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