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Articles by Garry Kranz

E-Learning Hits Its Stride

February 26, 2008
Despite some differing numbers, two widely regarded and independent reports on the U.S. training market conclude that 30 percent of employee learning last year occurred online. The question of whether workplace training improves worker performance remains unanswered, however.
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Engineering the Engineers

February 21, 2008
Rolls-Royce Corp. recruits and employs some of the brightest engineering minds in the world. Constantly challenging them to acquire even more knowledge is a linchpin of its competitive strategy.
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Sales Training Gets the Hard Sell

December 13, 2007
Selling requires much more than just product knowledge and a glib tongue. Many companies are trying to grow their own sales teams by using behavioral competencies to teach desired selling skills.
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Lights, Camera, Coaching

October 23, 2007
Consulting giant PricewaterhouseCoopers creates its own version of ‘must-see TV,’ kicking off 10 episodes to dramatize the value of everyday workplace interactions—which can be more important than formal evaluations.
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