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Articles by Garry Kranz

Lights, Camera, Coaching

October 23, 2007
Consulting giant PricewaterhouseCoopers creates its own version of ‘must-see TV,’ kicking off 10 episodes to dramatize the value of everyday workplace interactions—which can be more important than formal evaluations.
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Land and Leadership

September 25, 2007
Talent shortages have grabbed the commercial real estate sector by the throat. Companies see only one way out: growing their own talent.
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BAE Systems Puts a Spin on Career Growth

August 21, 2007
The aerospace and defense company and its employees both make a significant commitment in this program. During a three-year period, participants agree to switch to a new job every year, taking on stretch assignments to learn the business.
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Counter Intuition at FedEx Kinkos

August 21, 2007
The business services business needs to bolster its customer service scores, and so is mandating in-person training classes for all employees. They are meant to underscore the importance of personal interaction when serving store clients.
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'Unlearning' Makes Headlines at Reuters

July 24, 2007
Rather than store every conceivable piece of information in their heads, employees at the London-based financial software, technology and news company participate in learning through methods including creating user content, taking on stretch assignments or rotating to work on different project teams. They’re encouraged to find the knowledge they need so they can put it into action. But there isn’t a necessity for them to remember it.
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A Week Devoted to Training

July 24, 2007
By focusing its workforce on a heavily promoted special event, biotech firm EMD Serono looks to strengthen competencies, boost retention rates and stay competitive in a regional scrimmage for talent.
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A Higher Standard for Managers

June 22, 2007
Spending on managerial training initiatives is soaring as employers wake up to profound skills gaps. They are now demanding managers with strategic vision, global business acumen and an ability to nurture their employees.
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A Credibility Project

June 21, 2007
Chastened by allegations of fabricated data, the Yucca Mountain Project introduces rigorous training for all employees, covering everything from communication skills to the proper procedures for recording research data.
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