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Articles by Jessica Marquez

Advice From the CEO How to Address a Scandal and Get Your Company to Move On

March 23, 2007
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Take it from someone whose company was at the center of an ethical firestorm, survived and prospered: The only way to confront a scandal is head on, with honesty and openness.
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Goldman Sachs Universitys 5 Tips for Creating a Learning Culture

March 23, 2007
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The company, the 2007 Optimas Award winner for General Excellence, puts a premium on training, development and education for its employees. Here are some of its secrets for success.
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Books for Leadership

March 23, 2007
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Books that helped Goldman Sachs in developing its leadership and management programs.
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Man Decides to Become Woman, Gets Fired

March 16, 2007
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A Florida city preaches tolerance, but officials fire the city manager after news of his planned sex change surfaces Even though he was fired, the city manager of Largo, Florida, still defends the city’s diversity program.
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Unlocking the Benefits of Shared Services

March 7, 2007
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For Schneider Electric and other companies, the main driver behind establishing a shared-services center stems from the organization’s desire for immediate access to workforce management data. But what good is data if the company’s managers don’t know what it all means?
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Not in for Outsourcing Bucking the HRO Trend

March 7, 2007
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Schneider Electric North America eschews HR outsourcing trend in favor of a shared-services arrangement that enables real-time access to workforce data in-house and gives the company more control and flexibility.
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The Skills That Separate People Who Perform From Those Who Don't

February 27, 2007
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In his new book, Know-How: The 8 Skills That Separate People Who Perform From Those Who Don’t , Ram Charan defies traditional notions about leadership. It’s no longer enough for leaders to just be charismatic and courageous to succeed. Instead, they need to hone their skills to address the needs of their organizations. Charan recently spoke to Workforce Management staff writer Jessica Marquez about his perspective.
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Uniform Metrics Could Speed HRO Deals

February 2, 2007
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A working group set up by four HRO companies has created a way to standardize a statement of work—the outline that is the basis of an outsourcing agreement. Buyers would be able to see the pricing and performance indicators for each of the prospective providers on a single sheet of paper.
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Arinsos Window of Opportunity

February 2, 2007
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As some of the larger HR outsourcers become more selective about signing clients, Arinso might have the chance to become a real player in the field. But to be a true HRO provider, the Belgian company needs to establish a name and a strong presence in the U.S.—something that analysts say it has failed to do so far.
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5 Questions for Christian Marchetti, Managing Director, Accenture HR Services

January 16, 2007
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Marchetti, who works in Accenture HR’s Paris office, recently spoke with Workforce Management staff writer Jessica Marquez about the company’s billion-dollar deal with Unilever and the overall HRO market during a November meeting in Brussels, Belgium.
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