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Articles by Jessica Marquez

Many Businesses, but One Mission

It was Jeremy Farmer's job to bring Aon's fragmented insurance and consulting operations under a unified culture. With 47,000 employees in 500 offices throughout the world, the insurance and consulting company was completely decentralized. But when regulators came knocking, both the company and its HR chief realized that the new culture needed a singular goal: putting customers first.
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Rebalancing Putnam

In the wake of scandal, Putnam Investments realized that its rigid structure and hyper-competitive environment might have been partly to blame for bad behavior. Now the company hopes a more relaxed culture and less focus on short-term results will help restore its reputation with clients and potential employees.
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