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Articles by Charlotte Huff

Smart Shopping Maximizing Employee Health Benefits

September 1, 2005
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Consumerism assumes that employees will shop more based on cost and quality. Often, however, employees are left in the dark as to how to find the most cost-effective doctors and prescription drugs.
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Keeping the Connection When Female Employees Take Leave

April 20, 2005
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One-third of professional women drop out of the workforce at some point, most commonly for child care responsibilities. Booz Allen Hamilton is trying to change this by offering ex-employees a chance to work on a contract basis.
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Progeon Puts Accent on Training

March 1, 2005
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Voice coaching as well as sales and cross-cultural instruction have helped Bangalore-based Progeon better engage its outsourcing employees and prepare them for internal advancement.
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Hospital Aims for Culture Where Employees Never Want to Leave

February 2, 2005
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Saint Francis is listening to employees more. It’s recruiting from other industries. It’s using a job-shadowing program to let employees try out different positions. Turnover at the 189-bed hospital is down, from 20.6 percent in 2000 to 15.7 percent in 2003. Meanwhile, the hospital has enjoyed a surge in applications.
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Swallowing the Cost of Obesity Treatment

January 5, 2005
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When Blue Cross and Blue Shield of North Carolina scrutinized medical costs and claims data for its obese members, it discovered that their care cost at least 30 percent more than normal-weight members. That’s when the Chapel Hill-based plan decided to wade into the high-cost, high-stakes world of obesity treatment, rolling out a benefits package that observers describe as one of the most comprehensive available. Now comes the tricky part: getting employers to foot the bill.
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Aetna’s Exercise in Obesity Treatment

January 3, 2005
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“I look at obesity as causing so many other problems,” says Jane Hopkins, the company’s director of benefits.
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Aetna’s Exercise in Obesity Treatment

January 3, 2005
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“I look at obesity as causing so many other problems,” says Jane Hopkins, the company’s director of benefits.
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A Leap Into Better Care

October 29, 2004
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The Leapfrog Group’s goals are informed health-care choice and a system of rewards for providers that offer superior care. Big companies have the clout to make hospitals respond to the challenge, but the next stage is getting health plans to step up.
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Making the Case for Flexibility

May 29, 2004
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One firm is learning new ways to measure productivity beyond just billable hours.
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Tricky Diagnosis Do Programs Save Money

May 29, 2004
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Congress is lukewarm about the ability of disease management to curb Medicare costs.
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