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Articles by Leslie Klaff

A Cure for Contingent Costs

August 1, 2003
Companies that already use the Web as a tool for buying materials are now using it to manage contract workers. Shell Oil Products U.S. expects to cut its contingent-labor cost in half by the end of the year by using Web-based processes.
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Getting Happy with the Rewards King

April 1, 2003
Bob Nelson has sold more than 1.5 million books by telling companies how to make small rewards yield big loyalty and productivity bonuses. Critics scoff at a "baubles and trinkets" approach, but Nelson has plenty of believers.
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The Right Way to Bring Expats Home

July 27, 2002
You make a significant investment when you send an employee overseas, but many workers leave companies when they return home, Here's how to keep your repatriates, and make sure your investment doesn't go to waste.
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