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Articles by Douglas Shuit

Where Paying Dues Delivers

May 10, 2005
Lea Soupata rose from truck driver to senior vice president of people programs at UPS, becoming one of the highest-paid female human resources executives in the nation in the process. It’s a success story, but it’s also just how things are at UPS, where people routinely work their way up from the bottom.
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Yum Does a 360

April 1, 2005
Managers break with the soft-drink giant's strategy and adopt a more people-friendly approach in which tech-powered assessment help reinforce values. The shift in the people management philosophy has helped Yum achieve a remarkable record of growth.
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