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Articles by Shari Caudron

Managers Make Pay Decisions Through Job Families Structure

June 1, 1993
By grouping major skills and competencies into a broad family structure, Aetna Life is able to define work by the actual functions performed. Then by looking at the market prices that work, that information is given to the managers so that they can make pay decisions based on an individual's performance.
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Skill-based Pay Program Improves Customer Service

June 1, 1993
To encourage field technicians at Northern Telecom to keep their skill levels current and to adequately compensate them for increasing skill levels, Northern Telecom created Fast Forward , a true pay-for-skills program. The only way to receive an increase in base pay is through the attainment of new skills.
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Master the Compensation Maze

June 1, 1993
In an age where quality of products and services depends on how well individuals perform, narrowly defined job descriptions and pay scales no longer are working. That's why HR professionals are making tremendous changes in the way they evaluate and compensate employees.
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Valuing Differences Isn't the Same As Managing Diversity

April 1, 1993
Managing diversity means creating an environment that enables all participants to pursue organizational goals. With this approach, companies can move beyond race and gender issues and look at how all differences-age, tenure, lifestyle, managerial level, department and sexual orientation-affect working relationships.
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