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Articles by Shari Caudron

Rebuilding Trust Through Communication

September 18, 2003
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There is a point when an organization must stop focusing on crises and begin to focus again on serving customers, making money, and creating value for shareholders.
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Don't Mess With Carly

July 1, 2003
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Hewlett-Packard was once a consensus-driven, decentralized, "dwindling" company that focused on products and engineering. CEO Carly Fiorina has turned it into a hard-driving, top-down success that keenly focuses on customers and sales. If employees don't agree? Easy. It's Carly's way or the highway.
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It's Passion That Makes the Difference

May 30, 2003
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Shari Caudron meets a master sommmelier whose love of wine is intoxicating. She suggests that human resources people might want to find that kind of passion for their work, which is so much more important than a silly upstart Merlot.
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To Tell the Truth (Second Draft)

May 8, 2003
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Shari Caudron always (usually) says what's on her mind. This month, she encourages (dares) us to say what we really think.
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A Black Hole in Corporate Communication

April 2, 2003
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Shari Caudron contemplates the cosmic connections between physics, cryptic messages from management, and the black hole of fear that opens up in the absence of real information.
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Simple Rules for Workplace Harmony

March 5, 2003
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Shari Caudron imagines an HR department's exhaustive proposal for bringing peace to a cranky workforce. Will naps and Jell-O shooters help?
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iOn The Contrary-i Vague Speak and the Thistlebottom Line

January 30, 2003
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Did you effect some viable outcomes this morning? That blather doesn't impress your new boss, Mrs. Thistlebottom, says Shari Caudron.
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iOn the Contrary-i The Road to New Resolutions

December 31, 2002
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Shari Caudron makes resolutions during a New Year's Day hike. But after hitching a ride with a new-hippie, she decides to see the new year differently.
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HR Is Dead ... Long Live HR

December 23, 2002
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Is HR history? Outsourcing is on the rise, and experts say HR head counts will eventually plummet by 25 percent or more. And yet, HR leaders like Kathleen Barclay of General Motors believe the profession is more important that ever. Could both views be correct? Yes. And here's why.
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iOn the Contrary-i A Higher Cause

December 9, 2002
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Shari Caudron visits the U.S. military's nerve center--inside a mountain. she learns that people will go to extraordinary lengths for their employer when the work really counts.
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