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Articles by Shari Caudron

Training Can Damage Diversity Efforts

April 1, 1993
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Ineffective diversity training can raise the expectations of women and minorities, increase the fear and resistance among white males and harm an organization's diversity efforts.
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Options Alleviate Employee Qualms About Relocating

March 1, 1993
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Even during the recession, employees are reluctant to uproot their lives for a new assignment. New programs, ranging from real estate bonuses to helping parents find good schools, help employees make the decision to move.
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Keys to Starting a TQM Program

February 1, 1993
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Without careful analysis and planning, total quality programs are doomed to fail. The efforts have better odds if the mandate comes from the top and the programs are shaped by goals and action steps.
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Just Exactly What Is Total Quality Management

February 1, 1993
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Personnel Journal interviews James F. Riley Jr., senior vice president of the Juran Institute Inc.
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Subculture Strife Hinders Productivity

December 1, 1992
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Subcultures based on job functions, operating units or even social interests can interfere with the company's overall mission. Intensive communication and team building can get groups working together.
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1992 Managing Change Optimas Award ProfileBRUS West Inc

April 1, 1992
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Efforts to manage its changing workforce—which began in the mid-1970s—have paid off for US West. The key has been to look at diversity as a philosophy, not a program.
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First Chicago's HR Strategic Diagnostic

November 1, 1991
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The human resources strategic diagnostic is First Chicago's way of overcoming such tunnel vision and objectively prioritizing all issues related to HR management.
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1991 General Excellence Optimas Award Profile First Chicago Corp.

November 1, 1991
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HR transformed itself from an administrative function to a strategic player. In addition, a strategic diagnostic defines and assesses the economy, demographics and education to help HR shape its objectives.
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USS Optimas® Award Profile

July 1, 1991
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A unique training program that taught employees how their jobs contribute to the overall process has helped US Steel meet stringent environmental standard.
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