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Articles by Susan Karlin

A School System Overcomes Its Fear of Change

May 2, 2003
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Overhauling a computer system is never easy for a company. But try introducing an Internet-based system when nearly half the staff has never even ventured online and you have a culture that is resistant to change. Welcome to the Dallas Independent School District's challenge, one that Lee Allen, an executive in the school district, is trying to overcome in moving from an antiquated system to a Web-based Oracle HR system.
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Training’s “Lasting Effect” at Baptist Health Care

February 18, 2003
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CEO Al Stubblefield and senior vice president Pam Bilbrey talk about how the hospital reinvented its employee-management relationship to be the model of the health-care industry.
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