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Articles by Scott Hays

Pros & Cons of Pay for Performance

February 1, 1999
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Are pay-for-performance programs good for the company or bad for morale?
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'Ownership Cultures' Create Unity

February 1, 1999
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Employee stock-ownership plans can help prow the company's top line by inspiring workers to think and act like owners.
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Reward Employees With Earned Income Tax Credit

February 1, 1999
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Want to do something nice this year for your low-income workers—without spending money? The Internal Revenue Service has a program called Earned Income Tax Credit (EITC).
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Health Benefits Survey This! (and That)

January 1, 1999
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The more you know about your employees and their health needs, the better you can customize your company's health benefits program.
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Never Fear the Mystery of the Fluctuating Interest Rate

January 1, 1999
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Given how important interest rates are to the economy, businesspeople every day struggle to make sense of it all.
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Exceptional Customer Service Takes the 'Ritz' Touch

January 1, 1999
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The Ritz-Carlton throws a lot of money and energy at training its 16,000 employees. Of course, maintaining such standards is no easy challenge.
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Reassess Retirement Plans -- Before It's Too Late

December 1, 1998
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The recent stock market plunge is a reminder that pensions not only rise -- they can fall. Now's a good time to make sure your offerings provide them some protection.
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Sears Turns Office Space into a Recruiting Tool

December 1, 1998
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When Sears, Roebuck and Co. found itself struggling to find information technology (IT) professionals, the company solved the problem by recruiting in one swoop 25 software engineers in Boise, Idaho. Sears used the recruiting incentive of “new office spac
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