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Articles by Jamie LaReau

On the Right Course

October 24, 2012
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Big training investment pays off in performance and lower turnover rate for Hendrick Automotive Group.
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Racism Lawsuit Targets Mercedes-Benz Store

August 21, 2012
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A lawsuit filed in federal court in New York charges that Burnell Guyton, 54, and Andre Grammer, 44, both black, found racist graffiti on several occasions in a bathroom stall used by employees.
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Joplin, Missouri, One Year Later: Lessons Learned after a Tornado

July 25, 2012
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The journey from ruin to rebirth involves lessons in taking care of employees, operating a store amid chaos and excelling at customer service despite having no nice building to work in.
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Going Prospect Hunting for Auto Technicians at Local Vocational Schools

April 26, 2012
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Auto Dealer Joel Higley advertised for a service technician 10 years ago. He didn't get one application. The stinging memory of that experience prompted Higley to get involved in a nearby vocational technology school to recruit a homegrown work force.
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Military Veterans Finding a Niche Among Auto Dealers

April 5, 2012
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Not only can dealers get one-time tax credits ranging from $2,400 to $9,600 for hiring veterans, but recruiters and dealers say many veterans have attributes that make them strong job candidates.
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Colorado Auto Dealers' Recruiting Plight Reflects National Trend

March 20, 2012
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Across the country, dealers face a similar challenge, especially in attracting young people who embrace technology. Dealers want experienced or educated people who want a career in the auto industry.
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Selling Cars Online Is More than a Typical Sales Job

February 2, 2012
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Moving from the showroom to the Internet desk can be a tough transition for a salesperson. Internet car sales require a different skill set from showroom car sales. But if a salesperson succeeds, the payoff is sizable.
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