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Here's a quick recommendation. Virtually every organization includes “respect,” stated one way or the other, as a core value.Read More
What does fly fishing have to do with workplace learning, particularly on topics where leadership skill and communication are involved? Everything.
Teaching humans isn't usually as straightforward as teaching dogs. But the goals are the same. Read More
Most management books will tell you that culture change is extremely difficult and takes a long time. While that is often true, I know firsthand that culture can change almost overnight.Read More
In the workplace, when we try to teach concepts like listening to concerns, non-retaliation or other compliance topics, we often don't match how we teach to how we learn. Read More
Civility is critical. However, for several reasons, it is a mistake if we isolate civility, viewing it as being wholly separate and distinct, from mandated initiatives dealing with equal employment opportunity issues.