‘Anchor’ has a double meaning. It's the name for the device which falls to the bottom of the ocean to secure a vessel at sea. The the term for Williams’ position is ironic and instructive.
If you really want to know what your employees think of trust and values in your organization, try counting how many times they bring concerns to your attention rather than counting the number of 'harrumphs' or cocktails after work.Read More
The way we communicate and how we interpret our interactions is largely based on tone of voice, body language, eye contact and casual social interactions.
I thought about what would have happened if I’d looked like former NFL player Ray Seals, an African-American man, when I was stopped by a police officer.Read More
Bad communications can lead to harm, particularly at work where relationships are tied to our careers, opportunities, advancement, mentorship and the glue of true collegiality — trust.
When we think we’ve said something we shouldn’t have, we need to acknowledge it and say we may have misspoken.
Time will tell what happened, but just what's in the public record raises learning concerns and several questions.
While going to work is not literally going to war, its demands can be challenging and brutal.Read More
A single one-time dose of learning may raise awareness about bias, but it won’t permanently change habits.Read More
To instill ethical behavior, organizations must provide incentives and encourage everyone to not only act properly but also to report violations.Read More