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Work in Progress

Work In Progress
Welcome to Work in Progress, a blog in which I try to be part observer, part adviser and part provocateur. I write about such issues as the "employment deal" between workers and organizations, people management strategies, advances in workplace technology and the social safety nets designed to catch displaced workers. I'm convinced the world is progressing toward an era of greater reciprocity between workers and employers, and organizations that get ahead of this trend are more likely to thrive.

Wayward at Safeway

November 9, 2011
The supermarket chain's recent 15 minutes of infamy over stolen sandwiches is a reminder that policies and training have to stress common sense as much as compliance.
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Lesson from Las Vegas: Bet on a Bigger Staff

October 7, 2011
I admit that one night at a hotel is not a lot to go on. And I may be a picky guest. But I think my one-day stay at Mandalay Bay may contain a lesson in workforce planning for the Vegas resort and other companies wrestling with uneven business demand.
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Losing Our Religion

September 28, 2011
R.E.M. just broke up. It's an occasion for mourning not just the end of the pop band's 31-year run, but the decline of lasting teamwork in our society.
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Phony Open Doors Lead to Naked Emperors

September 23, 2011
The Corporate Executive Board found that among the 12 key indicators it tracks in its “cultural diagnostic” of companies, the one that is most strongly correlated with 10-year total shareholder return is employee comfort with speaking up.
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Back These Smart Safety Net Fixes

September 20, 2011
Sadly, some business leaders pooh-poohed the call for payroll tax relief and a tax credit for hiring the long-term unemployed with what amounted to a kind of whining. Let's hope the employer community reacts more positively to the president's safety net legislation.
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