Workplace Culture

Workforce 100: It Feels Like the First Time

In the four years Workforce has been ranking the best companies in HR, these organizations never made the list — until this year.

Workforce has been ranking the top 100 companies for excellence in human resources practices for the past four years. During that time companies including AT&T Inc. and Marriott International Inc. consistently ranked in the top 20. Companies like ADP  and McDonald’s Corp. have sunk from the top five in 2014 to the bottom of the list or off the list…

HR’s Stand in the Face of Fox News

HR isn't needed until it's needed. And by that time, as the Bill O'Reilly scandal proved, it's too late.

I don’t say this often. In fact, I don’t think I’ve ever said it, at least not in such clear-cut terms: Bravo, Society for Human Resource Management, for doing the right thing. Pulling your ads off of Fox News in the wake of the Bill O’Reilly sex harassment payoff scandal was the right choice.  It’s clear that you enjoy playing…

Court Sets an Unusually High Bar for Unlawful Harassment

An employee did not lose this case because she was subjected to a high level of harassment but because, according to the court, she never complained to anyone.

How high is the bar for what qualifies as unlawful sexual harassment in the 4th Circuit? Pretty damn high, if you ask me. Consider that in Wilson v. Gaston County , the Court concluded that the following misconduct did not entitle the plaintiff to a jury trial on her sexual harassment claim: Wilson contends that Putman began harassing her…, telling…

Burnout in Health Care and Beyond

A talk given by an expert in exhausted workers sparked some interesting discussion on the prevalence and impact of fatigue in the workplace at a recent conference.

I recently attended the Collaborate in Practice Conference in Chicago hosted by the Medical Group Management Association and the American Medical Association. The event was geared toward a very specific audience: namely, practitioners of medicine, including doctors, nurses, partners and administrators. That being said, much of which was discussed could be applied to any workplace. The speakers made a strong…

Employee Communication Should Soar When a United-like PR Crisis Lands

Your employees are your brand ambassadors. They should be your best resource to spread the good word about your company.

Lots has been said about how United Airlines mishandled violently dragging a passenger from an overbooked flight. And none of it is good. Yet, make no mistake, how United CEO Oscar Munoz communicated with his company’s employees immediately following the incident did not do anything to make it any better. What can you and your company learn from this public relations…

Bill O’Reilly and Fox News Teach Us How Not to Ignore Workplace Harassment

Under no circumstances should you ever bury your corporate head in the sand in the face of workplace harassment.

Bill O’Reilly’s (alleged) lewd comments and inappropriate come-ons may have finally caught up to him and his employer, Fox News. I don’t, however, want to focus my attention on the salacious allegations, which are just that, allegation. Instead, I’d like to focus on Fox News’s response to the allegations, as to why it has so dragged its feet to do…

Pret A Manger Closes Shop — for the Right Reasons

The death of a colleague at the fast-food eatery elicits an unexpected level of employee concern for one another.

When one of the little eateries in our food court is completely dark on a Monday morning it’s normally for the wrong reasons. When it’s an outlet of a chain of popular quick-serve restaurants — and one I occasionally patronize — my mind instinctively goes for the jugular. “Whoa, I must’ve missed the news; I didn’t know Pret A Manger shut…

The Pepsi Ad Debacle and Reminding Managers About Inclusion

The recent furor and subsequent dropping of the ad probably could have been avoided had the ad-makers been a bit more inclusive with their team.

There’s no need to rehash the recent Pepsi ad seen ’round the world. The commercial that featured Kendall Jenner handing a can of the pop to a police officer as the healing balm for the day’s pressing social issues was tone-deaf, a reach and a failure. Did I mention it was also cheesy? Plenty of marketing experts — and tons…

Aligning Intent and Impact for Powerful D&I Results

Set your goals and intentions and then remain committed to those initiatives.

Getting crystal clear about your goals and intentions — personally as well as professionally — is the first critical step for diversity and inclusion practitioners and champions to obtain powerful results. Once goals and intentions are clear, D&I change agents should take two more crucial steps: Step 1: Go out and have an impact! 1. Always stay centered and grounded…

Clarify Your Goals and Intentions for Powerful Diversity and Inclusion Results

Crystalline clarity surrounding goals and intentions will help advance your initiatives for all employees and must come first.

So much potential, energy, talent, time, and money are wasted because we aren’t clear. When it comes to diversity and inclusion in particular, many of us lack clarity about our goals, the impact we want to have, or even our intentions. Sometimes we have clear intentions but no idea how to get there. Sometimes we have clear intentions and goals…