We are in the process of moving to a competency-based management system, and our first agenda is competency profiling of personnel. In this regard, could you please provide a list of competencies that should be required for a job — e.g., a department head, in terms of knowledge, skills, attitude, values and traits?
—Treasuring Competencies, treasurer, government, Manila, Philippines
Research reports suggest companies are finding it hard to hire externally. Has this led to an increased rate of internal promotions on average? How are companies filling jobs that become available if there truly is a skills shortage? Our small firm wants to figure out the best strategy to fill jobs that may become vacant in the near future.
— Sizing Up the Future, manager, services, Amherst, Massachusetts