We have a manager who feels that “motivation” should be in the form of criticism – to encourage the employee to “work harder.” If indeed this is his style, what is the best approach to giving constructive criticism to employees as a motivator?
—Providing Constructive Feedback
Our industry -- healthcare -- is booming. We're seeing lots of new hospitals and clinics getting set to open, creating a demand for skilled and experienced employees. That has us a little worried about staff attrition. We expect to lose some people, but what are some practical steps we could implement to get out ahead of this issue?
—A Little Nervous, assistant HR manager, health care, Singapore