I am searching for examples of measures that can show the “mission impact” of training for employees that provide administrative support. As an example, if the training is for finance managers at an organization that focuses on biomedical research, what metrics would likely demonstrate how the training received affects the organization’s research?
— Mission Impossible or Not, Raleigh, North Carolina
Employee development appears to be on the rebound as we enter 2014.Read More
We've completed our skills gap analysis and competency profile - but we can't find enough good candidates in the job market who have the right skills. Now that we have all this information, where do we go from here?
— Only Half the Problem, HR consultant, Nairobi
Human resources managers are a business’ front line for employee complaints. Training managers and the workforce on how to avoid complaints and effectively address those that do occur is critical. Read More
For its innovative learning and development program, the state of Michigan is the winner of the silver Optimas Award for Training.Read More
For creating a leadership development program that led to successful bottom-line results, Goodyear Tire & Rubber Co. is the gold Optimas Award winner for Training.Read More
I’d never played craps before. But at a recent conference at the Mandalay Bay resort I gave it a try. Almost immediately, the employees manning the tables earned my respect.Read More
Minimizing post-merger integration problems can be accomplished by training that fosters a sense of unity.Read More
Issues around the quality of teaching are coming into focus in our school system. We should be scrutinizing our workplace the same way.Read More
What are some "caution items" before we launch into job rotation? We aren't sure whether it should start at our home office or across departments, and also aren't sure what percentage of our employees should be rotated.
—Cautious but Curious, manufacturing/production, Bangkok, Thailand