Our leadership team is looking at several managers for potential promotion. All the candidates are good, but we can only promote one. There isn’t a great deal to separate them — each person has assets and deficits. Since the margin of difference is small, what can we do to make sure we make the right choice? — Talent Scout, director of development, electronics, Scottsdale, Arizona
How does management style affect someone’s ability to lead? We’re wondering if we should promote people with certain styles of leadership (autocratic, democratic, laissez-faire).
—Always in Style, office coordinator, government, Washington, D.C.
We are currently engaged in the process of training all of our managers in the principles of exemplary leadership. To support this effort, we want to move away from a "control and compliance" approach to performance management. How do we redesign our tools to promote employee ownership, accountability, and commitment through a set of shared values and goals?
—Culture Warrior, senior vice president human resources, financial/insurance/real estate, Sarasota, Florida