What ought to be our next probable step for retention as employees reach the maximum salary on our pay scale? Would advancing them into the next job grade be considered a promotion? How can we ensure that our pay reflects going rates but also satisfies our employees?
—Unhappy and Over Budget, vice president of compensation, manufacturing, Detroit
Our leadership team is looking at several managers for potential promotion. All the candidates are good, but we can only promote one. There isn’t a great deal to separate them — each person has assets and deficits. Since the margin of difference is small, what can we do to make sure we make the right choice? — Talent Scout, director of development, electronics, Scottsdale, Arizona