Because wellness programs are so personal, communication is even more important than carrots and sticks to engage your employees.
An employee continually shares tweets during the workday that don’t paint our company in the best light. He also uses profanity in his tweets regularly. But he doesn’t indicate where he works in his Twitter bio. And the profanity and perspectives he shares are part of the “personal brand” he portrays online. From an HR perspective, what are my options?
—Uncharted Waters, corporate communications director, financial services
It’s hard to believe that five years have since passed, with the ACA surviving charges of death panels, chair-tossing town-hall sessions, more than 40 repeal votes and a major Supreme Court challenge.
The white people with the most interesting things to say in any situation involving race are the ones who shut up.
Bad communications can lead to harm, particularly at work where relationships are tied to our careers, opportunities, advancement, mentorship and the glue of true collegiality — trust.
Our company is coping with average turnover of 40 percent. Could HR make a development plan that effectively reverses this trend?
— Failure to Communicate, telecommunications, Santiago, Chile
My guess is that GM’s silent communication system started with senior leaders becoming so pervasive that people understood these gestures as clearly as if they had heard them out loud.