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How Do We Develop Specialized Competencies?

August 29, 2014

How do we develop competencies for lenders? We thought about doing it around loan origination, but that seems too volatile. Plus, we don't want people pushing loans just to meet performance objectives. Any hints on how we can tackle specialized competencies such as this?

— Competencies on Loan, Polokane, South Africa


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Factors That Impact Productivity

September 16, 2013

Is there any logical grouping or hierarchical order of the factors that affect talent management? For example: imprecise career paths, engagement, skills development, subjective performance assessments.... Are there rules about which ones are foundational and which ones get built on the foundation?

—We Need a Solid Foundation, training and development program leader, telecommunications, Montreal


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When Class Matters

September 9, 2013
While we continue to experiment with live interactive virtual learning for widely dispersed participants, I’ve had some thoughts about when a live class experience matters.
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