"There are always gaps between your strategic goals and your workforce's capabilities. Training will get you part of the way there, but in isolation not far enough to bridge the critical capability gaps. But all too often, training is managed without the tools to deliver the right training or even measure the real impact of training on the business. How do you know whether it is effective? How do you know whether it delivers a real ROI for your business?
Only when you use business metrics and analytics to support your Learning programs will you start to see the impact across the business."