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Stihl Tools Its Training to Olympic Standards

March 05, 2013
Dealerships that pay for technicians to attend the tool-maker's school may receive higher reimbursement levels, though maintaining quality of service and reputation primarily drive participation.

Whirlpool Adopts E-Learning for Leadership

November 14, 2012
Until the recession hit, the U.S.-based appliance-maker steadfastly avoided online training in favor of classrooms. Now, it's a proponent of virtual online learning.

How Should We Use Retirees to Train Our Younger Workers?

June 28, 2012
Our organization would like to implement cross-training in light of a large number of seasoned employees who are approaching retirement. How can we go about keeping these experienced folks on as consultants after they retire? What is the key to making this solution work? —Training and Retaining, human resources director, services, Colton, California