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Succession Planning-- From Concepts to Measurable Reality
March 5, 2013
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Executive Briefing: Succession Planning: From Concepts to Measurable Reality Download
Since Pep Boys implemented its succession planningsolution last year, it has seen a significant reduction in turnover, increased morale and 20% increased bench strength after 1 year for key positions. “We wanted 2 ready successors for every area, so an area director will have 2 assistant managers ready to take over a store manager position at any time, for example. We aren't all the way there yet but we've made considerable progress,” Says Liviu Dedes, Director of Training and Organizational Development for Pep Boys.

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