Managing performance is one of the more difficult and complex activities within organizations. It is also one of the most important activities to undertake. The potential impact of the performance management process cannot be underestimated. The right performance management system will nourish and unleash human potential, while an inadequate one will have a negative effect on productivity.
Good performance management cannot be reduced to a “magical form,” but instead is a process that provides feedback, accountability, and documentation for performance outcomes. Investing the right amount of time, effort, and resources in performance management can yield untold returns.
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