Many health care employees had little trouble finding a job
and they arrived at their positions with high expectations, according to a new
study. While those expectations aren't always being met, many employees still
recommend the field to their friends.
Surveys have been conducted before within individual
professions, such as physical therapy, but it's unusual for one study to examine
so many different health care jobs. The Bernard Hodes survey, in partnership
with Advance Newsmagazines, was conducted in fall 2004. It included both
numerical results from 1,045 employees in nursing fields and 1,721 respondents
in allied health disciplines, as well as anonymous comments from hundreds of
employees.
Among the highlights:
Many health care employees are finding jobs quickly. In
respiratory care, 75 percent of employees found their current jobs within one
month and 42 percent within one week. And in health information fields, 61
percent found jobs within one month and 29 percent within a week. Says one
respondent, "There are few fields, like health information management, where
opportunities are so numerous. Many careers are locked into one choice or one
job function, but we have many to select from." Bernard Hodes says these results
serve as a reminder to employers that "rapid response to a candidate's résumé or
inquiry is imperative."
Some employees feel underappreciated. The No. 1 reason that
physical therapists leave jobs is that they don't feel valued. Thirty percent of
PTs left their last jobs for that reason. The next most common reason was a lack
of growth potential (26 percent). Respiratory care practitioners had similar
sentiments. Says one respiratory care employee, "I would not recommend this
profession. We are severely underpaid and taken for granted. I can honestly say
you do begin to feel like the redheaded stepchild."
Expectations aren't being met. Registered nurses, licensed
practical nurses and nurse practitioners were disappointed in some things they
found after taking their jobs. Prior to coming on board, more than 40 percent
expected their employers to be caring. More than 30 percent expected their
employers to be flexible. Many also believed their employers were dedicated to
employee development. Once they arrived, they found something quite different.
Not even 10 percent of nurses say that their employers are caring, flexible,
open to employee feedback or dedicated to employee development.
People are finding jobs through friends. Among occupational
therapy practitioners, for example, employee referrals are the top source of
hires and the No. 1 way people say they both look for and find jobs. Because
they're such a cost-effective sourcing method, Bernard Hodes recommends that
employers not be stingy in paying for employee referrals.
Diversity is lacking. Ninety-one percent of imaging
professionals are white. Bernard Hodes says that the industry needs to promote
its jobs to students, guidance counselors and teachers. It also suggests that
many of the minorities working in housekeeping and maintenance jobs can be
trained to work in imaging. One employee in a speech-language
pathology/audiology job says, "The true lack of diversity must change. The world
is becoming browner and browner and we must have speech-language pathologists
that represent the entire spectrum of the world. It is primarily a
blond/blue-eyed field."
The pride outweighs the pain. Employees in speech-language
pathology and audiology often complain of low pay and brutal caseloads. Still,
some of them recommended the field to young people. One employee says that
people who choose the field should brace themselves for heavy debt, lots of
schooling, a lack of time and a pile of work to bring home at night. Still, says
the same employee: "Be prepared to meet more kinds of people than you ever
dreamed of and know you will help some of the most vulnerable people in the
world who will never be able to tell you just how important your work is."
Medical techs also were asked to describe their feelings.
Common sentiments were undervalued (60 percent), challenged (47 percent) and
overworked (38 percent). The most common, however, was proud--68
percent.
They'd do it all over again. Seventy-eight percent of
physician assistants say they would follow the same career goal again. Says one
assistant: "I enjoy having the opportunity to make a difference in my patients'
lives."
--Todd Raphael