Despite a deceleration in the annual rate of cost growth, health insurance
expenses continue to be a major source of stress for employers. That would
explain why company leaders say they are exploring several cost management
strategies to continue battling expenses, according to a forthcoming joint
survey by the National Business Group on Health and Watson Wyatt Worldwide. The
survey includes responses from 585 large employers from a cross section of
industries. The companies collectively employ 13 million workers. Complete
survey results will be released March 16.
Companies have already taken measures at the HR level to stem unnecessary
spending, such as vetting the eligibility of individuals who are enrolled in
their insurance programs, says Helen Darling, president of the National Business
Group on Health. It is important for employers to conduct regular audits of the
insurance population because circumstances in the personal life of a worker,
such as a divorce, could potentially reduce the number of eligible enrollees and
ultimately bring down costs, according to the group. Some 47 percent of
employers said they are currently auditing the status of enrollees, or intend to
begin reviewing it this year.
The biggest trend now under way is an effort to get workers more involved in
their own health care. Thirty-two percent of employers say they will encourage
workers to use health care services more wisely over the next two to three
years. One way of achieving this is to provide workers with appropriate
informational tools, Darling says. More employers may launch nurse advice lines,
which are a good way for enrollees to receive medical advice without necessarily
going to the emergency room or to an office consultation.
Furthermore, 30 percent of companies say they will ask employees to better
manage their health care costs. For instance, companies may require employees
who use brand-name drugs instead of generic medicines to pay the total cost
themselves.
The good news for workers is that all respondents in the survey said they
were confident that they could continue to provide health care coverage for
employees through the next 10 years. Additionally, 42 percent of employers said
they would not shift additional health-care-related expenses to the workers, but
would instead absorb the cost increases themselves.
Another bonus for employees is that companies said they would take an active
role in helping to improve the health of their workers. This will entail
encouraging workers to take a preventive approach. Large employers are already
making significant investments in health-risk appraisal programs for their
workforces.
These schemes provide insight into the risk factors--such as being
overweight--that could affect the health of an employee. After the assessment,
workers receive coaching and support services to manage these risks. In certain
cases, companies have chosen to foot the bill for employees to participate in
these programs.
"Employers are no longer waiting for people to make up their minds on whether
or not they are going to take care of themselves," Darling says. "Having a
healthy and productive workforce is much too important to take a wait-and-see
approach."
--Gina Ruiz