HR tech company Trovix has a thing about Google. For one thing, the
fast-growing recruiting software firm is in Mountain View, California, and as
such is surrounded by Google’s offices. It also claims its technology for
matching job openings to candidate résumés is in the same league as Google’s
search technology. What’s more, Trovix sees the Google success story as a model
for its quest to topple bigger rivals ranging from recruiting specialists
Peopleclick and Taleo to industry giants Oracle and SAP.
Look at how Google came from nowhere to beat Yahoo and Microsoft in Internet
search, says Jeff Benrey, Trovix’s chief executive and co-founder. "It happens,"
Benrey says. "Better technology comes and it changes the game."
But even if Trovix has built a better résumé-matching mousetrap, that alone
may not win over clients, says recruiting consultant Ed Newman. "Automatic and
intelligent search is valuable, but it rarely ever gets as automatic as the
marketing hype," he says.
Trovix began selling its recruiting software last year. It is on pace to
quadruple its client base from 10 in December 2005 to more than 40 this year.
Clients include high-profile names such as Treo phone maker Palm and Cisco
Systems division Linksys.
Recruiting applications have been criticized for being cumbersome and failing
to deliver. Even so, Forrester Research predicts recruitment software product
revenues will grow 4.5 percent annually through 2009.
Trovix says it differs from other vendors because of sophisticated software
that mimics the way a human recruiter looks at résumés. Its algorithms are
designed to take into account the relevancy of skills and job experience and how
recently a candidate worked in a particular field.
Still, Benrey says Trovix isn’t trying to "automate everything." And while
the emphasis is on résumé search, Trovix lets clients add questions for
candidates on application screens.
Asked to name the company that can most closely rival the Trovix search
technology, Benrey points out the window toward Google’s headquarters. Just as
Google’s founders spent years working on their search software before it took
off, so have he and co-founder Earl Rennison, who conducted research at the
Massachusetts Institute of Technology.
Nonetheless, the Trovix focus on résumés is outdated, says Dave Michaud, vice
president of product marketing at Taleo. Résumés can leave out critical
information, he says. Taleo’s approach is to have candidates answer job-specific
questions on clients’ sites in order to match candidate skills, interests and
experience with job requirements. "They’re really taking an old-school
approach," Michaud says.
Yankee Group analyst Jason Corsello has a different view. He says searching
functionality is becoming more important to recruiting systems, in part so
average hiring managers can use the tools more effectively and efficiently.
Jim Holincheck, analyst at research firm Gartner, says Trovix will struggle
to woo corporations that already have moved from paper-based systems to an
automated approach. Trovix may have a great technology, he says, but a
Google-like rise to supremacy is unlikely. "Is it going to take over the world
and displace everyone? I just don’t see that."
—Ed Frauenheim