After months of anticipation, HR technology guru Dave Duffield took the wraps
off his latest brainchild on Monday, November 6.
Duffield, founder and former chief executive of PeopleSoft, says his new
firm, Workday, will move business software into a new era.
"Workday is the exciting new entrant into the now-stodgy ERP market," he said
during a conference call.
ERP refers to enterprise resource planning, a category of software
applications that includes human capital management, financial management and
other tools.
Workday’s Human Capital Management product is currently available, and other
products will be rolled out beginning next year, company officials say.
The buzz that has been building around Workday isn’t just hype, according to
some analysts. The company is making innovative use of technology called an
"object-oriented model" that speeds up access to important data and simplifies
how a typical user would conduct HR transactions, says Jason Corsello, analyst
at research firm Yankee Group.
"You can really get more done within a single user interface," he says. "It also
simplifies the whole decision-making process."
Workday is jumping into a growing HR technology market, as companies seek to
comply with laws and maximize the value from their employees. Oracle, which
swallowed up PeopleSoft last year, and archrival SAP are seeking to dominate the
market. At the same time, a host of smaller players focused on "talent
management" applications, such as recruiting and performance management, are
expanding quickly.
On Monday, Duffield and other Workday officials portrayed the new firm’s
products as easier to use, easier to change and easier to integrate compared
with traditional software from vendors such as Oracle and SAP.
Company officials said with Workday’s Human Capital Management product,
organizational changes that typically require weeks or months of support from an
information technology department can now be done independently in hours or days
by authorized business managers.
The product also covers "key functional areas" such as staffing, compensation
and performance management, Workday said.
Though Workday’s initial target market is "upper middle market" organizations
with $200 million to $1 billion in annual revenue, Duffield and crew plan to
pitch their wares to larger companies in the years ahead.
Paul Hamerman, analyst with Forrester Research, says Workday may appeal to
big organizations with its approach of selling access to applications over the
Internet on a subscription basis. That model, sometimes dubbed "software as a
service," contrasts with the traditional method of installing applications on a
company’s internal computers and charging a license fee as well as annual
maintenance fees. Large customers, Hamerman says, would like to avoid lengthy
hassles of installing newer versions of software on their computers and paying
maintenance fees that frequently cost about 20 percent of the original
license.
On the other hand, Hamerman argues, Workday will have to work to pry
customers away from the big investments they’ve made in other business software
products. "A lot of these customers are pretty well entrenched," he says.
What’s more, Oracle and SAP have software-as-a-service strategies and have
been working to upgrade their applications.
Duffield founded PeopleSoft in 1987 and led it to become one of the top
business software companies. He came out of retirement in 2004 to help
PeopleSoft during its hostile takeover fight with Oracle. Although Duffield
failed to keep PeopleSoft from "the clutches of Oracle," as he put it Monday,
the experience rekindled his interest in the software business.
"The work bug bit me again," he said during the conference call.
Workday dates to March of last year, and its 65 employees include former
PeopleSoft vice chairman Aneel Bhusri and Stan Swete, who headed the products
and technology organization at PeopleSoft.
Corsello says Duffield has assembled an impressive team. He also gave
Duffield decent odds for repeating his rise to the top of the HR software
world.
"I sure wouldn’t bet against him," he says.
--Ed Frauenheim