The case of former U.S. Rep. Mark Foley and his salacious electronic messages
to teenage congressional pages has grabbed headlines and, depending on the
outcome of tomorrow’s election, might even have shifted the balance of power in
Washington.
But Capitol Hill is not the only place in America where problems occur when
teenage workers mingle with adults who take advantage of age and power to
sexually harass them. Lots of employers are in similar situations—and they often
are no more adept at dealing with them than Congress has been, workplace experts
say.
Generation Y’s ability to find information on the Internet means that they
often know more about how they should be treated at work than their supervisors
do, says Michael Cohen, an attorney in the employment services group at
WolfBlock in Philadelphia.
"To think that they don’t understand or appreciate their rights is a colossal
mistake," says Cohen. Some 3 million young people ages 15 to 17 are in the labor
force during the school year, says Cohen, citing Bureau of Labor Statistics
figures from 2004, the last year data for that age group was available. The
number rises to 4 million in the summer, according to the BLS data.
The Equal Employment Opportunity Commission is reaching out to that age group
through its Youth at Work initiative, which has sponsored more than 1,600
employment rights events over the past two years involving 112,000 students,
education professionals and employers.
The EEOC touts its success in litigating claims involving teens. In September
2005, Carmike Cinemas agreed to pay $765,000 to settle a sexual harassment
charge involving young male employees and a male supervisor in Raleigh, North
Carolina. In December 2004, Burger King paid $400,000 to seven female employees
who were sexually harassed by a male manager in St. Louis.
Companies incur these kinds of costs when they fail to take seriously
harassment training for youth and their supervisors, says Lynn Lieber, an
employment lawyer and founder and CEO of Workplace Answers.
It’s especially important to reach teenagers, who are often in their first
jobs and hesitant to make waves that might jeopardize future employment
prospects, she says. They may know that a manager is wrong when he gropes them,
but they are hesitant to defend themselves.
"It’s extremely difficult to get them to report," Lieber says.
Making them more confident in fighting back requires communicating with them
better. "Organizations need to speak to them in a language they understand,"
Lieber says. Companies also should monitor interactions between supervisors and
employees and respond to complaints.
A former congressional page says that the weakness of the Capitol Hill
program is not the training it gives to the high school-age students who work in
Congress.
The pages were told in no uncertain terms what kind of behavior would get
them sent home, says Moira Whelan, who is now director of strategy and outreach
at the National Security Network.
And there was no doubt that the directors of the school, dorm and work
sections of the page program would protect a student’s identity if he or she
reported harassment, Whelan says.
The question was what would happen next.
"There was no clear line of authority," she says. "There was no designated
advisor who could take whatever it was you had forward. It becomes no one’s job
when it’s everyone’s job."
—Mark Schoeff Jr.