A job-posting process that often hampers hiring for companies with franchises
spread across the country could be getting a makeover if Monster gets its way.
Monster is launching its National Account Suite, which seeks to streamline
the recruitment process and quell the push and pull that often exists between
corporate headquarters and franchisees, says Mike Madden, the company’s senior
vice president of product.
The suite makes use of existing technology to the meet the recruitment needs
of specific employers, says Peter Weddle, CEO of Weddle’s, a research firm and
consultancy in Stamford, Connecticut. Such customization is the wave of the
future, he says.
"This product spells the next evolution of online recruitment services," he
says. "Companies will be tailoring technology to better meet the needs of their
recruiting clients."
Essentially, Monster is mimicking something newspapers created over time. As
papers evolved, they developed classified advertisement products that cater to
specific industries, such as real estate and automobiles, Weddle explains.
Monster, which launched its suite in November, believes there will be
significant interest from clients because it is the only product of its kind in
the industry, Madden says.
"There are about 2 million franchise businesses in the U.S.," he says. "It
would be great if we could get 30 to 50 percent of that market."
Monster’s product aims to reduce recruitment gridlock. Though each company
differs in its policies, the job-posting process generally is slowed because
hiring managers at franchise sites must get approval from corporate headquarters
each time they want to post an opening.
Often, headquarters will contend that it’s a necessary step to control
recruitment expenses. Local hiring managers have complained that the process is
cumbersome, time-consuming and ineffective, particularly in industries where
turnover is high, like chain restaurants.
Monster’s new product offers a compromise. Franchisee hiring managers will no
longer have to seek approval from corporate headquarters before posting a job.
That will enable them to more easily hire the help they need. Corporate
headquarters, meanwhile, don’t have to worry about overspending at the franchise
level because the price of the subscription has been pre-negotiated.
The subscription, typically lasting a year, gives local hiring managers
access to self-service tools that let them control the content and the frequency
of job postings. Customizing the ads at the local level is important because
hiring managers can use language that resonates with the community in which they
are trying to hire, Madden explains. The entry base price is $800 to
$1,000 for a year’s subscription, he says.
Local managers will be able to quickly post a job opening, even proactively
managing future needs in the workforce pipeline. Posting a job can take 24 to 48
hours, compared with a week or more with the traditional checks and
balances.
--Gina Ruiz