More public-sector organizations are planning to outsource
their HR processes in the coming months, according to a new report by the
International Public Management Association for Human Resources and
EquaTerra.
Traditionally public-sector organizations have been slow to
embrace HR outsourcing. This is largely due to the fact that for many elected
officials, outsourcing equates moving jobs offshore—a highly political move in
today’s environment, says Elizabeth Newman, an advisor at EquaTerra.
But as more of these institutions struggle with shrinking
budgets, they are increasingly looking to outsource more of their HR processes,
the study says.
While 17 percent of the public-sector agencies currently
outsource some HR-related functions, 53 percent say they are likely to outsource
additional functions in the future, according to the study.
“These organizations are being pushed to a new place due to
budget limitations,” Newman says.
Also, as the HRO market matures and there are more deals in
place, public-sector agencies are realizing the benefits of outsourcing some of
their transactional HR work, she says. Ninety-three percent of those
organizations that have outsourced HR processes say they are satisfied with how
they are being run.
The study, which is based on responses from more than 100 HR
executives at public institutions, found that despite common beliefs, politics
don’t play a huge role in outsourcing decisions. Fifty-two percent say that
politics does not play a role in their outsourcing decisions.
There might not be a flurry of HRO deals in the public sector
next year, but there is definitely more exploration among these organizations,
Newman says.
Specifically, these agencies are looking for providers that
have experience working with the public sector, she says.
“We may start seeing more providers do more to go after this
space,” she says.
—Jessica
Marquez