When it comes to worker training programs, the Bush
administration takes with one hand and gives with another, creating a duality
that draws both criticism and praise.
Policy
aside, the key challenge for government is to convince corporate
America that
federal initiatives can be viable sources of talent.
In his fiscal year 2008 budget, President Bush seeks to cut
job training programs by about $1 billion. He is proposing vouchers, or “career
advancement accounts,” for displaced workers that would give them $3,000
annually for two years to spend on education and training.
The goal is to provide more flexibility and choice for more
people than is currently allowed in the federal training structure, according to
the administration.
“In the past, we’ve had duplicative systems that have arisen
over time,” Labor Secretary Elaine Chao said at a press briefing in February.
“I’m challenging the system to do better because people who are out of work are
depending on us.”
The career accounts—as well as the Labor Department
budget—would have to be approved by Congress. House hearings on the legislation
that encompasses training programs, the Workforce Investment Act, may take place
in late March or April.
The Senate approved workforce legislation last year, but the
full Congress has not passed a bill that formally reauthorizes the 1998 law. For
the past three years, Congress has appropriated money to programs established
under the original legislation.
While Congress dallies, the administration approach to
workforce training is taking fire. The Bush policy is misguided because it would
cut funds and require individuals to find their own way through the training
maze, according to Tom Kochan, co-director of the Institute for Work and
Employment Research at the Massachusetts Institute of Technology.
A better idea, he says, is to link funding to industries and
institutions that can leverage private-sector investment and give workers
general skills that enable them to plug into existing job demand.
“These people have to be embedded in networks,” Kochan says.
“We’re not investing [enough] and we’re not spending our money wisely on
everything we know [that] works in employment and training
programs.”
Like many other experts and practitioners, however, Kochan
endorses the Workforce Innovation in Regional Economic Development Initiative,
known by the acronym WIRED. The program is a major Labor Department effort to
foster regional economic development by bringing together local government,
business and academia to train workers for emerging industries. During the past
year, WIRED has invested $260 million in 26 regions throughout the country.
Kochan advocates linking funding for community colleges and
universities to their willingness to work with businesses and
government.
“That is the kind of networks we need,” Kochan says. “We
should be doing this in all our localities.”
Before the practice becomes ubiquitous, businesses have to
look to the federal workforce system as a reliable supplier of talent—something
that has not happened widely in part because government programs are perceived
to be cumbersome and targeted at low-skill workers.
“To effectively engage employers, we need to be able to
address their training and hiring needs at all levels and eliminate the
bureaucracy they face when they try to access training programs,” says Julian
Alssid, executive director of the Workforce Strategy Center.
With local workforce boards, politics sometimes goes along
with the training. Appointed by local officials, they tend to protect their
turf. For that reason, it would be impossible to merge boards from multiple
counties, according to Ross Jackson, a research associate at the University of Memphis and a member of the National
Association of Workforce Boards.
He says it’s too early to tell whether WIRED works, but he
supports providing incentives for cooperation.
“That will work because economic development today is
regional and employment is regional,” he says.
Companies, however, don’t care about local political
machinations.
“All they want to know is that people are trained to their
standards,” Alssid says.
One place where that is happening is in southeast Michigan. The regional
Chamber of Commerce is encouraging auto manufacturers and suppliers to partner
with community colleges and government agencies under a WIRED grant to spur
economic revival.
Traditional workforce investment involves using federal money
to hire a single training vendor. The WIRED prescription encourages
teamwork.
“It has been very progressive,” says Jim Jacobs, director of
the Center for Workforce Development and Policy at Macomb Community
College in Warren, Michigan. “Everyone can win or play a
role.”
Some of the biggest entities on the stage are community
colleges. With their emphasis on adult education and connections to local
business, they have become the primary source of training in a country that
lacks a workforce strategy, Jacobs says.
“Community colleges are the national workforce institutions,”
he says. “They are on the front lines.”
Local workforce boards also are trying to assert themselves
in nurturing talent by demonstrating that they can save businesses money on
recruiting and retention.
John Kraczkowski, director of business services for the
Workforce Development Board of the Treasure Coast in Port St. Lucie, Florida, says that his organization is adept
at plugging into local firms to determine their talent needs.
It won an innovation award from the National Association of
Workforce Boards for putting a one-stop federal employment center on the
premises of Aegis Communications Group, a local telemarketing firm that employs
700 people.
In the partnership, Aegis provides office space and a
receptionist while the workforce system supplies an on-site career counselor and
recruitment resources.
The arrangement saved Aegis $750,000 in recruiting costs in
its first year of operation, according to Kraczkowski, while reducing turnover
by half. The government center has reduced its cost per placement by 67
percent.
“Everyone’s won from it,” Kraczkowski says. “Workforce boards
are excellent at having relationships with businesses in the
community.”
On a wider playing field, creating similar kinds of business
engagement is crucial for the WIRED program. The Labor Department wants the
private sector to view cooperation with government and academia as an avenue for
finding talent.
“All of us have been striving to expand and enhance the
relevance of this system to the regional economy and the larger economy in
globalization,” says Emily Stover DeRocco, assistant secretary of labor for
employment and training.
Progress is being made, albeit sometimes
slowly.
“For all of us, it’s been a journey of learning, which is
continuing,” DeRocco says. “Reforms coupled with these investments can get us
there.”
—Mark Schoeff Jr.