Six years ago, Argentina was in
the throes of a financial crisis so deep that the government had to devalue its
currency just to stay afloat. The effects, of course, were widespread, but an
immediate consequence was that a budding young workforce abandoned school simply
to help their struggling families survive.
Today, Argentina is recovering from the economic disaster
that pushed it to the brink of ruin, and the South American nation’s employment
base is quickly making up for lost time. Young, energetic workers are drawing
the attention of multinational companies seeking an educated workforce at a
relatively reasonable price. And it appears Argentina is
willing and able to deliver.
Many of the labor market’s newest entrants were influenced by
Argentina’s 2001-2002 financial
meltdown.
“It made them learn that they need experience and they need
to be prepared for the changing world of work,” said Jorgelina Calvente,
director of corporate communications for Manpower South America, in an interview
at the company’s Buenos
Aires office.
The experience drove home the importance of education, as
well as the need to learn English.
“We’d better integrate ourselves with the rest of the world,
or this is it for us,” says Marina Santangelo, a 22-year-old staffer at Next
Level, a company that markets Intel products. “People who speak English, people
who have an open view of the world, can get better jobs here.”
It also helps that public universities in Argentina are
free. With a higher literacy rate and more university students per capita than
Brazil or Mexico, Argentina is setting itself apart
among Latin American nations.
“I see Argentina becoming a more attractive country as
it relates to other emerging markets,” says Gary Coleman, global managing
director for manufacturing for Deloitte Touche Tohmatsu in New York.
In 2003, Intel turned to Argentina for its talent pipeline, establishing a
software manufacturing operation in the province of Cordoba, which is about 500 miles from Buenos Aires. Motorola,
EDS and Siemens also have operations there.
“Argentina’s educational system has
traditionally been one of the strongest in the region,” said Luis Blando, the
general manager of Intel Software of Argentina, in an e-mail interview. “The
country’s past industrial and scientific successes have created a latent talent
population that’s characterized by above-average levels of experience in
management and leadership.”
Cordoba has become
Argentina’s Silicon Valley, largely through a public-private
partnership that builds on its university network. The government also provides
tax breaks and other incentives.
With government help, Intel established the Argentina Software Development Center, which produces Internet processing
software and is projected to employ 400 engineers by 2011. “Inside of a year
since the center was inaugurated, it has contributed substantially to worldwide
products,” Blando says.
Cordoba is carrying out its vision without
spending a lot of money on infrastructure.
“All the added value is the mind,” says Daniel Luaces,
manager of professional services at Manpower. “The most important part of the IT
business is the human resources.”
Argentina is capitalizing on
offshoring and business process outsourcing trends in part because of the
quality of education and a high level of English proficiency among the
population, Luaces says.
It also benefits from being in roughly the same time zones as
the United States, as well as
cultural affinity with its Western Hemisphere
neighbor, according to Luaces. Like other developing markets,
Argentina provides workers at low
wages. But unlike some countries, it also has fairly relaxed labor
laws.
“There’s greater freedom by the employer to move people
around, cross-train them and dismiss them if they’re not the best,” Coleman
says.
—Mark
Schoeff Jr.