A subsidiary of Monster Worldwide is under fire from several
military veterans job boards, which are saying that the job board giant received
preferential treatment when it was awarded a contract to power a new Department
of Defense Web site designed to help veterans and members of the National Guard
and Reserve transition to civilian life.
Executives from VetJobs, MilitaryHire and CorporateGray
believe the Defense Department ignored their sites when it launched TurboTAP.org
in conjunction with the Departments of Labor and Veterans Affairs in early June
in favor of Military.com, the online presence of Monster subsidiary Military
Advantage. The military-focused job boards want to know why the contract was
awarded to Monster without holding an open bidding process, which would have
enabled them to compete.
“We have many questions about the way the TurboTAP job board
came to be,” says Ted Daywalt, CEO of Marietta, Georgia-based VetJobs and
organizer of the protest efforts.
The job boards are calling for the Government Accountability
Office to investigate the contract. They also sent a letter of concern June 20
to members of the House and Senate veterans’ affairs committees. A staff member
of Sen. Daniel Akaka, D-Hawaii, the chairman of the Senate Committee on
Veterans’ Affairs, confirmed the letter was received.
An official from Military.com declined to comment and
referred inquiries to the Defense Department. Several attempts to contact
Monster went unanswered.
Gary Woods, director of educational opportunities for the
Department of Defense, says the agency did not grant Monster the contract
directly. That decision was made by one of its primary contractors, which
awarded the subcontracting business to the massive online job board, he
says.
Woods declined to reveal the cost or duration of the
contract.
It’s unclear whether a competitive open bidding process was
legally required. Yet the military-related job sites protesting the contract
believe it met certain financial benchmarks for that process, and that they were
excluded from any opportunity to bid on TurboTAP.
“I’m embarrassed to admit that I didn’t know much about
TurboTAP,” says Michael Weiss, president of MilitaryHire. “It’s as if one day I
woke up and the site was there.”
Weiss says he and his peers were largely caught off guard,
which is unusual in a niche market with a handful of military-specific job
boards.
The job board executives are angered that TurboTAP does not
display vacancies from job sites other than Monster.
“It’s an unfair implementation that gives Monster listings
exclusivity,” says Carl Savino, president of CorporateGray.
The military job sites also contend the data gathered when an
individual becomes a registered user for the site—such as name and contact
information—goes directly into a Monster-owned résumé database and is not shared
with other job boards. Such information is coveted among job boards because it
offers a way to reach and market to potential job seekers.
On June 21, defense and labor officials held a briefing on
TurboTAP with representatives from several interest groups, including the
Vietnam Veterans of America.
“We want to understand why Monster is the only job board
participating in the transition efforts for the men and women in our military,”
Rick Weidman, director of government relations for the veterans group, said
after the session. “Why should Monster have an exclusive lock on the eyes of
military individuals who will be looking for jobs?”
—Gina Ruiz